Consumer Affairs and Public Distribution Department

S.No.	Name of the Service	Designated Officer	Stipulate Time Frame for Providing Service	First Appellate Authority	Second Appellate Authority
1	Ration card	Tehsil Supply Officer, CAPD in Rural Areas and Assistant Director in Urban Areas	30 Days subject to the condition that new ration cards will be issued only after Govt. of India allocates food grains as per current population of Jammu and Kashmir.	Deputy Director, Food, CAPD, Concerned	Director, Food, CAPD, Concerned
2	Issue of Surrender Certificate/duplicate Ration Card	Tehsil Supply Officer, CAPD in Rural areas and Assistant Direcor in Urban Areas	07 Days	Deputy Director, CAPD, Concerned	Director, CAPD, Concerned
3	Inclusion of a new born in the Ration Card	Tehsil supply Officer, CAPD in rural Areas and Assistant Director in Urban Areas	07 Days after Production of Birth Certificate from the Competent Authority	Deputy Director, CAPD, Concerned	Director, CAPD, Concerned
4	Transfer/shifting from one Fair Price Shop to another	Tehsil supply Officer, CAPD in rural Areas and Assistant Director in Urban Areas	15 days subject to condition that the ration from new Fair Price Shop shall be issued only commencement of the next month	Deputy Director, CAPD, Concerned	Director, CAPD, Concer