Consumer Affairs and Public Distribution Department

S.No. Name of the Service Designated Officer Stipulate Time Frame for Providing Service First Appellate Authority Second Appellate  Authority
1 Ration card Tehsil Supply Officer, CAPD  in Rural Areas and Assistant Director in Urban Areas 30 Days subject to the condition that new ration cards will be issued only after Govt. of India allocates food grains as per current population of Jammu and Kashmir. Deputy Director, Food, CAPD, Concerned Director, Food, CAPD, Concerned
2 Issue of  Surrender Certificate/duplicate Ration Card Tehsil Supply Officer, CAPD in Rural areas and Assistant Direcor in Urban Areas 07 Days Deputy Director, CAPD, Concerned Director, CAPD, Concerned
3 Inclusion of a new born in the Ration Card Tehsil supply Officer, CAPD in rural Areas and Assistant Director in Urban Areas 07 Days after Production of Birth Certificate from the Competent Authority Deputy Director, CAPD, Concerned Director, CAPD, Concerned
4 Transfer/shifting from one Fair Price Shop to another Tehsil supply Officer, CAPD in rural Areas and Assistant Director in Urban Areas 15 days subject to condition that the ration from new Fair Price Shop shall be issued only commencement of the next month Deputy Director, CAPD, Concerned Director, CAPD, Concer